We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information, in compliance with applicable data protection laws in Germany.
1. Data Collection
We collect personal information that you voluntarily provide to us when you interact with our services, such as when you make inquiries, register on our platform, or contact us for support. This may include:
- Personal identification details (name, email address, etc.)
- Communication data (messages, inquiries, feedback)
- Technical data (IP address, browser type, device information)
2. Purpose of Data Use
We use the collected data to provide and improve our services, process requests, respond to inquiries, send relevant updates, and ensure the security and functionality of our platform. We may also use the data for marketing purposes, provided we have your consent.
3. Data Sharing and Third-Party Disclosure
We will not share your personal data with third parties unless required by law or as necessary to fulfill the purpose for which the data was collected (e.g., service providers assisting us in our operations). Any third parties involved are bound by confidentiality agreements and comply with data protection regulations.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We will retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
As a user, you have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccuracies
- Right to request deletion or restriction of processing
- Right to withdraw consent (if applicable)
- Right to data portability
If you wish to exercise any of these rights, please contact us through the provided channels.
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies allow us to store preferences, understand site usage, and analyze traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us via our website or at the contact details provided on our platform.